Who We are
Our website address is: https://store2.neuraloperations.org

Neural Operations
Vancouver, BC V5K 1Z9

Cookies –
If you visit our login page, we will set a temporary cookie to determine if
your browser accepts cookies. This cookie contains no personal data and is
discarded when you close your browser.

When you log in, we will also set up several cookies to save your login
information and your screen display choices. Login cookies last for two days,
and screen options cookies last for a year. If you select “Remember
Me”, your login will persist for two weeks. If you log out of your
account, the login cookies will be removed.

Embedded content from other websites –
Articles on this site may include embedded content (e.g. videos, images,
articles, etc.). Embedded content from other websites behaves in the exact same
way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional
third-party tracking, and monitor your interaction with that embedded content,
including tracking your interaction with the embedded content if you have an
account and are logged in to that website.

Who we share your data with –
If you request a password reset, your IP address will be included in the
reset email.

How long we retain your data – 
For users that register on our website (if any), we also store the personal
information they provide in their user profile. All users can see, edit, or
delete their personal information at any time (except they cannot change their
username). Website administrators can also see and edit that information.

What rights you have over your data –
If you have an account on this site you can request to receive an exported
file of the personal data we hold about you, including any data you have
provided to us. You can also request that we erase any personal data we hold
about you. This does not include any data we are obliged to keep for
administrative, legal, or security purposes.

WooCommerce – 
We collect information about you during the checkout process on our store.

What we collect and Store
While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve
    recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating
    taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate
    shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing
our site.

When you purchase from us, we’ll ask you to provide information including
your name, billing address, shipping address, email address, phone number,
credit card/payment details and optional account information like username and
password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone
number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the
information for the purposes for which we collect and use it, and we are not
legally required to continue to keep it. For example, we will store order
information for 4 years for tax and accounting purposes. This includes your
name, email address and billing and shipping addresses.

Who on our team has access – 
One person has access to the information you provide.

  • Order information like what was purchased, when it was purchased and where it
    should be sent, and
  • Customer information like your name, email address, and billing and shipping

We have access to this information to help fulfill orders,
process refunds and support you.

What we share with others
We share information with third parties who help us provide our orders and
store services to you; for example –

We accept payments through PayPal. When processing payments, some of your data
will be passed to PayPal, including information required to process or support
the payment, such as the purchase total and billing information. Please see the PayPal Privacy
 for more details.

Interac –
At Interac Corp. (“Interac”, “we” or “us”)
we respect your personal information and are committed to ensuring the proper
use, protection and security of all personal information placed in our care.

This Privacy Notice explains our personal information collection, use and disclosure policies and practices in order to help you understand how we handle personal information you provide to
us when you visit our websites (“Sites”), communicate with us by email or
phone, and participate in our products and services.   This Privacy
Notice does not apply to and we are not responsible for any third-party
websites, products, or services that may be accessible through links from our
Sites.  We urge you to review the privacy practices of those third-party
site owners carefully before you submit any personal information. More info

Privacy at Square – 
Square respects your privacy and works hard to protect your personal information.
We want you to understand how we may collect, store, use and protect your personal
information. We will not share your information with anyone except as described in
this Privacy Policy.

Really Simple SSL –
Really Simple SSL and Really Simple SSL add-ons do not process any personal
identifiable information, so the GDPR does not apply to these plugins or usage
of these plugins on your website. You can find our privacy policy here.

MailChimp for WooCommerce –
When shopping, we keep a record of your email and the cart contents for up
to 30 days on our server. This record is kept to repopulate the contents of
your cart if you switch devices or needed to come back another day. Read our
privacy policy here.